Court Support Specialist

Job Summary

To support the Court Support team, the full-time remote Court Support Specialist will manage communications with courts, process court documents, and ensure timely updates while collaborating with team members across various channels.

Key Responsibilities:

• Reach out to courts for individual orders and general status updates, addressing questions and resolving issues
• Communicate professionally through calls and emails with court personnel, attorneys, and clients
• Utilize in-house applications to process documents and perform accurate data entry tasks

Required Qualifications:

• High school diploma or GED required
• Legal experience preferred
• 1+ years of customer support or call-center experience in a service-oriented role
• Familiarity with Microsoft Office suite and document manipulation (PDFs)
• Ability to perform repetitive data-entry tasks with accuracy