Court Support Specialist

Job Summary

To support a high-volume court filing process, the remote Court Support Specialist will manage communications with courts, process documents using an in-house application, and ensure timely retrieval of court documents while collaborating with team members.

Key Responsibilities:

• Reach out to courts for individual orders and general status updates, addressing questions and resolving issues
• Communicate professionally through calls and emails with court personnel, attorneys, and clients
• Utilize the in-house application to process documents and maintain accurate data entry

Required Qualifications:

• High school diploma or GED required
• Legal experience preferred
• 1+ years of customer support or call-center experience in a service-oriented role
• Familiarity with Microsoft Office suite and document manipulation (PDFs)
• Ability to perform repetitive data-entry tasks with accuracy