Court Support Specialist

Job Summary

To support a growing court support team, the remote Court Support Specialist will manage communications with courts, process documents using an in-house application, and ensure timely updates are relayed to clients and team members.

Key Responsibilities

• Reach out to courts for individual orders and general status updates while resolving related issues
• Communicate professionally with court personnel and clients through various channels, including phone calls and emails
• Utilize in-house applications to process documents and maintain accurate data entry

Required Qualifications

• High school diploma or GED required
• Legal experience preferred
• At least 1 year of customer support or call-center experience in a service-oriented role
• Proficiency in Microsoft Office Suite and document manipulation (PDFs)
• Ability to read, write, and speak English fluently