Court Support Specialist
Job Summary
To support a national team, the remote Court Support Specialist will manage communications with courts to ensure timely processing of court filings, utilizing various channels to resolve inquiries and maintain accurate records.
Key Responsibilities:
- Reach out to courts for individual orders and general status updates, addressing questions and resolving issues
- Communicate professionally through voice calls and emails with court personnel and clients, ensuring a positive service experience
- Utilize Skye to process documents and perform data entry tasks with high accuracy
Required Qualifications:
- High school diploma or GED required
- Legal experience preferred
- At least 1 year of customer support or call-center experience in a service-oriented role
- Familiarity with Microsoft Office programs, including Outlook, Teams, Excel, and Word
- Experience with document manipulation, particularly PDFs
Complete Job Description
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