Court Support Specialist

Job Summary

To support a growing court support team, the full-time remote Court Support Specialist will manage communications with courts, process documents, and ensure timely retrieval of court filings while collaborating with team members across various channels.

Key Responsibilities:

• Reach out to courts for updates on individual orders and general court statuses, addressing questions and resolving issues
• Communicate professionally through phone calls and emails with court personnel and clients, maintaining a positive service attitude
• Utilize in-house applications to process documents and perform data entry tasks with a high degree of accuracy

Required Qualifications:

• High school diploma or GED required
• Legal experience preferred
• Minimum of 1 year of customer support or call-center experience in a service-oriented role
• Proficiency in Microsoft Office Suite and document manipulation (PDFs)
• Ability to perform repetitive data-entry tasks with accuracy