CPC Processor Customer Support

Job Summary

A company is looking for a CPC Processor Customer Support.

Key Responsibilities

• Handle release of information account issues with internal and external customers
• Process medical record requests and document inquiries in multiple platforms
• Maintain professionalism and confidentiality while meeting productivity and quality assurance expectations

Required Qualifications

• High school diploma or equivalent from an accredited institution
• Experience with multi-line phone systems and proficiency in MS Office (Word and Excel)
• One year of experience in data entry, medical records, or insurance claims processing is beneficial
• Ability to pass annual HIPAA examination and a 90-day ROI Certification course
• Compliance with health screening and vaccination requirements as needed