CPC Processor I Customer Support

Job is Expired
Location: Remote
Compensation: Hourly
Reviewed: Wed, Aug 28, 2024

Job Summary

A company is looking for a CPC Processor I Customer Support.

Key Responsibilities:
  • Answer release of information related telephone calls and inquiries accurately and timely
  • Review, research, resolve, and respond to inquiries received via telephone, email, or written correspondence
  • Document all calls, inquiries, and resolutions in detail in appropriate software systems

Required Qualifications:
  • High school diploma or equivalent from an Accredited Institute
  • Experience with multi-line phone system
  • Computer proficiency in MS-Office at intermediate/advanced level
  • Experience in Data Entry, Medical Records, Health Care, Insurance Claims Processing, or Proof Reading/Editing of Documents
  • Passing annual Introductory HIPAA examination and 90-day ROI Certification course with a score of 85% or higher

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