Creative Account Manager

Job Summary

As a full-time remote Creative Account Manager, the successful candidate will build and maintain client relationships, manage project execution from concept to approval, and identify new gifting opportunities to drive revenue and client satisfaction.

Key responsibilities

• Serve as the primary strategic partner to clients, cultivating strong relationships through regular touch points and consultative guidance
• Lead client projects using a consultative sales approach, ensuring clear communication and effective resource management
• Consistently meet or exceed revenue and margin goals while identifying upsell opportunities and managing client satisfaction

Required qualifications

• 3+ years of experience in customer success, client services, sales, or account management
• Proven track record of owning revenue targets and growing a book of business while protecting margins
• Strong relationship-building skills with high emotional intelligence and executive presence
• Tech-savvy with experience in platforms like Salesforce and Google Suite
• Ability to manage multiple priorities and stakeholders effectively