Creative Account Manager

Job Summary

Managing client relationships for globally recognized brands, the full-time Creative Account Manager will utilize AI tools to enhance client satisfaction and deliver creative solutions while working remotely within Colombia during Pacific Time hours.

Key responsibilities

• Own client confidence and satisfaction, proactively communicating and building trusted relationships
• Translate client creative visions into actionable plans, reviewing assets and providing constructive feedback
• Coordinate delivery across teams and services, ensuring clarity in project direction and managing dependencies

Required qualifications

• Proven experience in managing client relationships and delivering complex projects
• Strong creative judgment with the ability to provide actionable feedback on various media formats
• Hands-on experience using AI tools for workflow improvement and project management
• Commercial awareness to identify growth opportunities and manage account risks
• Familiarity with collaborative systems such as Airtable, Notion, or Asana