Creative Operations Manager

Job Summary

As the operational backbone of the Design & Brand team, the full-time remote Creative Operations Manager will manage creative intake processes, optimize project management systems, and lead project planning to ensure efficient delivery of high-impact work across global campaigns and initiatives.

Key responsibilities

• Own creative intake and prioritization to ensure briefs are complete and aligned with business priorities
• Build and optimize operational systems using project management tools to improve workflows and accountability
• Lead project planning and pipeline management, translating business priorities into realistic project plans and tracking timelines

Required qualifications

• 8+ years of experience in creative operations, design operations, or related fields within a fast-paced environment
• Strong fluency in creative production workflows across various channels, including digital, web, and video
• Expertise with project management tools such as Asana, Jira, or similar systems
• Proven ability to build scalable processes and reporting structures
• Excellent communication skills with the ability to bridge gaps between creative and technical teams