Creator Support Associate

Job Summary

A company is looking for a Customer Service (Creator Support) Associate.

Key Responsibilities

• Monitor and respond to creator inquiries across email, DMs, and chat within one business day
• Assist in creator collaboration onboarding and manage inbox workflow to ensure timely communication
• Identify opportunities for improvement and stay updated on influencer marketing trends

Required Qualifications

• 2+ years of experience in creator support, influencer marketing, or a related client-facing role
• Associate's degree or Bachelor's degree preferred, or equivalent combination of education and relevant work experience
• Strong self-starter mentality with the ability to prioritize and multitask
• Demonstrates critical thinking and personal organization skills
• Ability to work independently and take ownership of tasks