Credentialing Account Manager

Job Summary

To support client success in provider enrollment and credentialing, the remote Credentialing Account Manager will manage client relationships, oversee operational workflows, and drive process improvements in a full-time capacity.

Key responsibilities

• Serve as the primary point of contact for assigned clients, addressing inquiries and conducting regular meetings to align on goals
• Oversee provider enrollment and credentialing activities, ensuring compliance and effective tracking of data
• Identify and implement process improvements to enhance workflows and the provider experience while supporting departmental strategy

Required qualifications

• 5+ years of experience in provider relations, credentialing, enrollment, or healthcare operations
• 2+ years of people management experience, including managing Team Leads or supervisors
• 2+ years of account management or customer success experience
• Bachelor's degree required, preferably in healthcare administration, business, or process improvement
• Strong understanding of medical billing, payer enrollment, and healthcare workflows