Credentialing Associate

Job Summary

To support the credentialing process, the fully remote Credentialing Associate will manage provider records, process credentialing documentation, and ensure compliance with regulatory standards while serving as a key contact for dental offices and providers.

Key responsibilities

• Maintain accurate provider records and update databases with submitted documentation
• Review and process credentialing and contract documentation, ensuring timely requests for missing information
• Respond to inquiries from dental offices regarding contracts, credentialing, and network participation

Required qualifications

• High school diploma or equivalent
• 1-3 years of related experience in a clinical dental office or dental insurance environment
• Strong data entry skills and proficiency with Microsoft Office and PDF/Adobe
• Exceptional customer service skills
• Ability to work independently and consistently meet performance standards