Credentialing Operations Manager

Job Summary

To enhance operational efficiency and compliance, the remote Credentialing Operations Manager will oversee credentialing processes, manage operational systems, and collaborate across departments while ensuring a high-quality physician credentialing experience in a salaried position.

Key responsibilities

• Design and implement standardized workflows and procedures to optimize credentialing operations
• Serve as the primary business owner for operational systems, ensuring reliability and data integrity
• Act as a liaison between business stakeholders and IT to translate requirements into effective process and system solutions

Required qualifications

• Bachelor's degree in healthcare, Business Administration, Information Technology, or a related field
• 7+ years of experience in operations, process improvement, or transformation with systems ownership
• Experience with credentialing software deployment in a hospital or telemedicine environment
• Strong understanding of business processes, information security, risk management, and data governance principles