Credentialing Training Specialist

Job Summary

Managing offshore teams and vendor training programs, the full-time CVO Training Specialist will ensure operational excellence and compliance through training design, quality assurance, and stakeholder communication.

Key responsibilities

• Design and implement training programs for offshore and vendor teams, including onboarding sessions and workshops
• Establish and enforce quality assurance standards, conducting assessments and audits during training phases
• Analyze operational and training reports to identify trends and provide insights for continuous improvement

Required qualifications

• Experience in offshore operations leadership, training, and quality assurance
• Strong analytical skills with proficiency in reporting tools
• Healthcare experience with knowledge of payer enrollment and medical credentialing processes
• Bachelor's degree in Business, Operations Management, or a related field
• Proficiency in Microsoft Office and credentialing databases