Credit and Collections Analyst

Job Summary

Managing an assigned portfolio, the full-time Credit and Collections Analyst will serve as the primary customer contact for credit and collections, ensuring timely follow-up and resolution of payment issues while contributing to cash collection and DSO goals.

Key responsibilities

• Conduct collection activities for the assigned portfolio, ensuring adherence to responsible collection practices
• Resolve payment issues through proactive customer follow-up and analysis of invoices to ensure compliance with contract terms
• Handle dispute resolution for customer accounts, investigating claims and deductions in a timely manner

Required qualifications

• 3-5 years of collections experience in an accounting environment, preferably with Fortune 500 accounts
• Experience with multi-company accounting software, preferably Oracle
• Advanced proficiency in Microsoft Excel and the Office product suite
• A four-year college degree in Accounting, Business, or equivalent experience is preferred
• Strong knowledge of billing and collections process cycles