Credit and Collections Representative

Job Summary

To support a growing team, the full-time remote Credit and Collections Representative will manage collection calls on past due accounts, contact customers regarding payment status, and resolve disputed invoices.

Key responsibilities:

• Responsible for reducing delinquency for assigned accounts
• Contact customers regarding payment status and answer incoming customer calls
• Resolve disputes with customers and profit centers, and make arrangements for joint checks with general contractors

Required qualifications:

• Knowledge of construction lien laws and state commercial laws
• Extensive knowledge of fair debt and collection management
• Some experience with computerized accounting methods
• Professional phone etiquette and commitment to excellent customer service
• Detail-oriented with strong written and verbal communication abilities