Credit and Collections Specialist

Job Summary

A company is looking for a Credit & Collections Specialist I - Remote.

Key Responsibilities

• Follow SOPs to reduce aging accounts receivable balances over 60 days
• Outreach to customers via phone, email, and letters to resolve account issues
• Document activities and prepare updates on account resolutions for leadership

Required Qualifications

• High School Diploma or GED or equivalent
• Minimum 1 year of relevant work experience
• Prior experience in call center, customer service, collections, or healthcare billing preferred
• Proficiency in Microsoft Office products, particularly Excel
• Ability to work independently and manage time effectively