Credit and Collections Specialist

Job Summary

Supporting the RCM Client AR & Customer Service Contact Center, the full-time remote Credit and Collections Specialist will manage aging accounts receivable, conduct customer outreach, and prepare account updates for leadership.

Key responsibilities

• Follow SOPs to reduce aging AR balances over 60 days
• Communicate with customers via phone, email, and letters to resolve account issues
• Document all activities and prepare updates for leadership regarding account resolutions

Required qualifications

• High School Diploma or GED equivalent
• Minimum of 1 year of relevant work experience
• Proficiency in Microsoft Office products, especially Excel
• Ability to work independently and manage time effectively
• Dedicated workspace free from distractions with a minimum internet speed of 50 Mbps