Credit and Collections Specialist

Job Summary

Working remotely, the full-time Credit and Collections Specialist will manage accounts receivable by reducing aging balances, conducting customer outreach, and preparing documentation for account resolution.

Key responsibilities

• Follow standard operating procedures to reduce accounts receivable balances over 60 days
• Conduct outreach to customers via phone, email, and letters to resolve outstanding balances
• Document all activities related to account resolution and prepare updates for leadership

Required qualifications

• High School Diploma or GED or equivalent
• Minimum 1 year of relevant work experience
• Proficiency in Microsoft Office products, particularly Excel
• Ability to work independently and manage time effectively
• Dedicated workspace free from distractions with a minimum internet speed of 50 Mbps