Credit Balance Team Lead

Job Summary

To support a growing revenue cycle team, the full-time remote Credit Balance Team Lead will analyze and resolve credit balances, oversee patient and insurance refunds, and collaborate with various departments while mentoring team members.

Key responsibilities

• Analyzing and resolving credit balances while ensuring accuracy in patient and insurance refunds
• Collaborating with other departments and managing client communications to support credit balance operations
• Developing training materials and mentoring team members to enhance their skills and performance

Required qualifications

• High School Diploma or equivalent
• At least 3 years of Revenue Cycle Management experience
• A minimum of 1 year of leadership experience
• Thorough understanding of hospital and physician's clinic cash posting processes
• Experience reading EOBs and knowledge of medical billing and insurance practices