Credit Card Associate
Job Summary
Detail-oriented and customer-focused, the remote Credit Card Associate will manage prepay customer accounts by processing manual credit card payments, maintaining accurate records, and resolving billing issues while collaborating with customers and internal teams.
Key responsibilities
- Review and process credit-held orders and manual credit card payments while ensuring PCI compliance
- Respond to customer inquiries and resolve account discrepancies through effective communication
- Perform daily credit card reporting and assist with special projects as business needs evolve
Required qualifications
- High school diploma or equivalent required
- Previous experience in PCI Compliance, accounting, accounts receivable, or customer service
- Availability to work Monday through Friday from 8:30 AM to 5:00 PM EST
- Proficiency in Microsoft Excel (intermediate level) and Outlook; SAP experience is a plus
- Strong organizational skills and ability to manage multiple priorities in a fast-paced environment
Complete Job Description
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