Credit Management Representative

Job Summary

A company is looking for a Credit Management Representative.

Key Responsibilities

• Manage credit balances for multiple clients, including researching and resolving patient accounts
• Prepare and submit refund requests with necessary documentation and correct misapplied adjustments
• Identify trends in credit balances and communicate findings to management for resolution

Required Qualifications

• High School diploma or equivalent required
• 1-year experience in insurance collections, credit balance management, or payment posting
• 1-3 years experience in Physician/Professional billing
• Working knowledge of healthcare reimbursement methodologies and insurance follow-up processes
• Basic knowledge of healthcare claims processing including ICD-10, CPT, and HCPC codes