Credit Resolution Specialist

Job Summary

To support a growing healthcare practice, the full-time remote Credit Resolution Specialist will manage insurance and patient refund requests, process billing claims, and ensure accurate account adjustments.

Key responsibilities

• Receive and review insurance and patient refund requests, preparing and documenting refunds appropriately
• Bill claims as necessary and process refund checks from accounting, adjusting accounts accordingly
• Complete daily balancing for all clinics, reviewing the Patient Overpayment Report and applying payments as requested

Required qualifications

• High School Diploma or GED required
• Preferred background in accounting and strong insurance billing experience in a healthcare provider business office
• Ability to review accounts for proper payment posting and adjust accounts accurately
• Experience in communicating with insurance companies regarding refund requests and disputes
• Detail-oriented with the capability to manage multiple tasks efficiently