Credit Services Associate

Job Summary

A company is looking for a Credit Services Associate II to manage the order workflow process and handle customer accounts under credit review.

Key Responsibilities

• Manage and track customer orders, ensuring timely processing in accordance with credit and collection standards
• Conduct outbound collection calls to customers with past due balances to facilitate order releases
• Process pending orders and coordinate with internal teams to resolve account and billing disputes

Required Qualifications

• High School Diploma or GED strongly preferred
• 2-5 years of experience in a relevant area
• Specialized skills training or certification may be required
• Ability to work under general supervision and exercise judgment in accordance with established policies
• No travel required