Critical Incident Coordinator

Job Summary

A company is looking for a Critical Incident Coordinator.

Key Responsibilities

• Consults with customers regarding best practices for critical incident response
• Triages and coordinates time-sensitive requests utilizing network providers
• Maintains documentation for all service requests and their disposition

Required Qualifications

• Bachelor's Degree in Counseling, Psychology, or Social Work required; MA preferred
• Flexibility to be on-call 24/7 for 1 week at a time, approximately every 5 weeks
• Ability to foster good working relationships with network providers
• Commitment to quality