CRM Analyst with CRMA Certification

Job Summary

A company is looking for a CRM Analyst.

Key Responsibilities

• Develop, update, and maintain dashboards and reports in Salesforce to support sales and revenue operations
• Maintain and monitor Salesforce data for accuracy, consistency, and completeness; perform regular audits and cleanup
• Support end-users by troubleshooting issues and enhancing CRM usage and adoption

Required Qualifications

• Bachelor's degree in Business, Information Systems, Data Analytics, or a related field
• 5 years of experience working with Salesforce CRM in an analyst role
• Strong Excel/Salesforce reports and dashboards skillset
• Experience with CRM best practices and sales processes
• CRMA certification