CRM Assistant

Job Summary

Detail-oriented and motivated, the remote CRM Assistant will manage customer data integrity, support various teams with CRM-related needs, and enhance CRM processes while working part-time in a collaborative environment.

Key Responsibilities:

• Enter and maintain accurate customer data within the CRM system, ensuring data integrity and consistency
• Assist with data cleansing and regular updates to eliminate duplicate records and enhance data quality
• Generate and distribute standard reports and dashboards to provide insights into customer interactions and trends

Required Qualifications:

• Bachelor's degree in Marketing, Business, Communications, or a related field (or equivalent experience)
• Experience working with a CRM platform (Salesforce, HubSpot, Zoho, or similar)
• Proficiency in Microsoft Excel, Google Sheets, or similar tools
• Analytical mindset with a willingness to learn data and performance metrics
• Strong attention to detail and organizational skills