CRM Functional Consultant

Job Summary

A company is looking for a CRM Functional Specialist to join their team remotely.

Key Responsibilities

• Develop strong relationships with internal business customers and stakeholders
• Facilitate the alignment of strategic solutions and prioritize CRM projects
• Consult with teams to ensure clarity of user stories and guide strategic vision for product utilization

Required Qualifications

• Bachelor's degree in a relevant field
• 5-10 years of experience supporting a CRM solution
• Previous business analysis experience, including requirements gathering
• Familiarity with insurance terminology and concepts
• Experience with process modeling and operational improvements