CRM Manager

Job Summary

A company is looking for a Manager, CRM.

Key Responsibilities

• Manage client relationships and develop acquisition and retention strategies for multiple DTC clients
• Oversee the end-to-end email production process and ensure cohesive omni-channel strategies
• Coach and mentor CRM Analysts while providing final QA on team deliverables and analyzing client reporting

Required Qualifications

• 2-5 years of email marketing experience in the e-commerce industry
• Advanced experience with campaign management tools, primarily Klaviyo
• Experience with CRM technologies outside of Klaviyo
• BS/BA Degree in Business, Psychology, Marketing, or a related field is desired
• Strong organizational skills and experience in client relationship management