CRM Marketing Coordinator

Job Summary

Detail-oriented and results-driven, the full-time CRM Marketing Coordinator will support the strategy and execution of email and SMS programs for client accounts, managing campaign briefs, production, quality assurance, and performance reporting.

Key responsibilities

• Write and coordinate email and SMS briefs, ensuring timely feedback and creative delivery
• Build, QA, and deploy campaigns in Klaviyo and other ESPs, implementing dynamic content and troubleshooting issues
• Analyze CRM performance data and monitor campaigns to ensure proper functionality and reporting of key metrics

Required qualifications

• 2+ years of CRM/lifecycle marketing experience
• Familiarity with Klaviyo or a comparable ESP preferred
• Agency experience is a plus
• Strong attention to detail and a track record of achievement
• Ability to prioritize tasks and manage multiple accounts effectively