CRM Marketing Manager
Job Summary
Owning customer lifecycle marketing across 12 markets, the full-time remote CRM Marketing Manager will build and launch automated campaigns, enhance customer engagement, and utilize performance data to improve retention and conversion rates.
Key Responsibilities
- Manage customer journeys for onboarding, activation, retention, and reactivation while coordinating consistent communications
- Build and optimize automated CRM campaigns using platforms like Mailgun, Braze, or Klaviyo, targeting customer behavior and lifecycle stages
- Analyze CRM performance metrics and run A/B tests to drive measurable improvements in conversion and retention
Required Qualifications
- Proven experience in CRM, lifecycle marketing, or marketing automation
- Hands-on experience building automated customer journeys across multiple markets and languages
- Strong knowledge of email deliverability and campaign quality assurance
- Experience with CRM platforms such as Mailgun, Braze, or Klaviyo
- Background in regulated B2C environments like fintech or gaming is highly desirable
Complete Job Description
The complete job description is available to members. Premium membership includes:
Full access to 44,774 remote jobs from human-vetted companies, updated daily
Resume Builder - AI-powered tool to craft, enhance, and tailor your resume to a specific job
Twice-monthly live group coaching and the full Remote Career Center
20% member discount on Career Services
Backed by a 30-day money-back guarantee
Company Company Name
Headquarters Headquarters
Founded Founded
Website
The company description is available to members. Go Premium for full access to every job and company profile in our remote jobs database, backed by a 30-day money-back guarantee.
