CRM Platform Director

Job Summary

A company is looking for a Director, CRM Platform & Product.

Key Responsibilities

• Drive the enterprise CRM strategy and roadmap, aligning with business priorities
• Define and maintain the engineering vision and architecture for the CRM ecosystem
• Lead change management efforts to ensure successful platform adoption and user experience

Required Qualifications

• 10+ years in enterprise technology with 5+ years leading Salesforce/CRM platform teams
• 3+ years of experience managing managers with cross-functional teams
• Strong understanding of CRM platform architecture and business systems strategy
• Proven ability to drive AI and automation strategies across platforms
• Experience in budget management and resource allocation