CRM & Retention Manager

Location: Remote

Compensation: To Be Discussed

Reviewed: Fri, May 08, 2026

This job expires in: 26 days

Job Category: Marketing

Weekly Hours: Full Time

Employment Status: Permanent

Employer Type: Employer

Career Level: Experienced

Job Summary

A company is looking for a CRM & Retention Manager (remote).

Key Responsibilities

Design and launch onboarding communication flows to reduce churn and build learning habits
Implement intelligent trigger-based sequences to support student motivation and engagement
Develop a scalable referral system for acquiring new students through existing ones

Required Qualifications

Fluent level of English; Spanish is a strong plus
Proven experience in CRM, lifecycle, or email marketing
Ability to think strategically and not just follow briefs
Experience with Customer.io is a strong plus
High operational discipline

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