CRM Strategy Specialist

Job Summary

A company is looking for a CRM Strategist to develop and implement high-level CRM strategies for higher education clients.

Key Responsibilities

• Conduct audits of client CRM systems and provide expert guidance on strategy execution
• Lead optimization efforts in data management, governance, communications, and analytics
• Develop reporting and analytics to measure system performance and ROI

Required Qualifications

• Bachelor's degree in a relevant field; Master's preferred
• 3+ years of experience using multiple CRM platforms
• Proficient in Microsoft Office Suite and/or Google Drive Suite, especially Excel/Sheets
• Ability to thrive in a fast-paced, changing environment
• Strong sense of ownership and accountability to goals and team