CRM Technical Program Manager

Job Summary

A company is looking for a CRM Strategic Partnerships Technical Program Manager.

Key Responsibilities

• Design, build, and operate the CRM Partner Advisory Board, including governance and operational workflows
• Serve as the primary technical advisor for strategic CRM technology partnerships, ensuring effective integration and solution design
• Facilitate partner enablement programs and collect structured technical feedback to inform product development

Required Qualifications

• 8+ years of experience in technical program management, solution architecture, or partner engineering within enterprise SaaS ecosystems
• Deep technical knowledge of CRM product portfolios, including Customer Service Management and Sales Force Automation
• Experience designing and operating advisory boards or structured partner engagement programs
• Strong understanding of platform extensibility models, APIs, and integration patterns
• Proven ability to conduct technical discovery and solution design with enterprise technology partners