CRO Account Manager

Job Summary

A company is looking for a Conversion Rate Optimisation (CRO) Account Manager - E-commerce.

Key Responsibilities

• Act as the primary contact for key accounts, leading structured calls and translating business goals into CRO strategies
• Manage project execution in Click Up, ensuring clear briefs and quality assurance of design and development outputs
• Conduct CRO audits and create roadmaps to improve conversion rates and identify upsell opportunities

Required Qualifications

• 3+ years of experience in eCommerce, websites, or Shopify
• 2+ years of experience in conversion rate optimization (CRO)
• 2+ years of experience as an account manager in an agency or similar environment
• Experience leading delivery with design and development teams
• Strong understanding of eCommerce metrics such as CVR, AOV, and LTV