CSC Phone Healthcare Customer Service Expert

Job Summary

A company is looking for a CSC Phone Healthcare Customer Service Expert.

Key Responsibilities:

• Responding to incoming calls from providers, referral sources, and potential patients
• Collecting and entering clinical and demographic information into the company's portal
• Assisting customers and patients with basic and complex requests

Required Qualifications:

• High School Diploma or GED
• Minimum 1 year work experience in a call center environment (healthcare experience preferred)
• Good computer skills
• Value accountability, consistency, and engagement through excellent attendance
• Excellent customer service skills and ability to care for others