CSC Phone Healthcare Customer Service Expert

Location: Nationwide

Compensation: Hourly

Staff Reviewed: Fri, Sep 08, 2023

This job expires in: 16 days

Job Category: Customer Service

Remote Level: 100% Remote

Employment Status: Permanent

Employer Type: Employer

Career Level: Experienced

Job Summary

A company is looking for a CSC Phone Healthcare Customer Service Expert.

Key Responsibilities:

Responding to incoming calls from providers, referral sources, and potential patients
Collecting and entering clinical and demographic information into the company's portal
Assisting customers and patients with basic and complex requests

Required Qualifications:

High School Diploma or GED
Minimum 1 year work experience in a call center environment (healthcare experience preferred)
Good computer skills
Value accountability, consistency, and engagement through excellent attendance
Excellent customer service skills and ability to care for others

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