CST Skilled Trades CSR
Job Summary
Seeking a part-time CST Skilled Trades Experienced CSR, this remote position will manage incoming calls for skilled trades contractors, utilizing ServiceTitan expertise to convert inquiries into booked jobs while ensuring a high-quality customer experience.
Key responsibilities
- Handle incoming calls and interactions for HVAC, plumbing, roofing, and electrical contractors
- Utilize trades experience and ServiceTitan knowledge to turn inbound opportunities into booked jobs
- Maintain a high close rate on inbound leads while contributing to a proactive team environment
Required qualifications
- Minimum of 1 year of experience in the trades industry
- Proficiency in ServiceTitan software
- Ability to work collaboratively within a team
- Demonstrated problem-solving skills and proactive approach
- Commitment to delivering high-quality customer service
Complete Job Description
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