Customer Account Executive

Job Summary

Driving expansion revenue, the full-time remote Customer Account Executive will focus on identifying and closing cross-sell and upsell opportunities within existing SMB and Mid-Market customer accounts while collaborating with Customer Success Managers to enhance customer relationships.

Key responsibilities

• Build and close a pipeline of expansion opportunities across existing customers
• Partner with Customer Success Managers to identify growth opportunities within the customer base
• Accurately forecast monthly and quarterly expansion bookings and drive pipeline creation

Required qualifications

• 3-5 years of experience in sales or account management with SMB and Mid-Market companies
• Proven track record of owning a revenue target and successfully closing deals
• Experience managing pipeline and forecasting revenue
• Background in SaaS, MarTech, or related industries
• Experience selling PR, media intelligence, or related solutions preferred for Enterprise roles