Customer Account Manager

Job Summary

A company is looking for a Customer Account Manager.

Key Responsibilities

• Build and maintain strong relationships with core client stakeholders, acting as a strategic advisor
• Proactively identify risks to account health and opportunities for growth, implementing action plans
• Create and present comprehensive quarterly client reviews demonstrating ROI and strategic value

Required Qualifications

• 5-8 years of experience in Strategic Account Management or Management Consulting, preferably in the foodservice industry
• Exceptional data analytics skills with the ability to apply judgment to complex datasets
• Proficiency in Power BI; familiarity with tools like Zendesk, Salesforce, and Google Suite is a plus
• A fast learner who thrives in a fast-paced environment and adapts to new tools and methodologies
• Previous experience in Leadership, Project Management, or Product Management is advantageous