Customer Account Manager

Job Summary

A company is looking for a Customer Account Manager responsible for developing and maintaining customer relationships.

Key Responsibilities

• Maintain account retention while providing exceptional customer service and developing client relationships
• Identify and close new opportunities within the existing customer base
• Create and execute on a territory plan to drive customer retention and upsell opportunities

Required Qualifications

• 1-2 years of relevant experience
• Experience interacting with customers and internal stakeholders
• Ability to proactively drive account retention with minimal oversight
• Familiarity with MS Office, Salesforce.com, and other CRM tools
• Ability to perform in a fast-paced environment