Customer Account Manager

Job Summary

A company is looking for a Customer Account Manager.

Key Responsibilities

• Manage a high-volume portfolio of digital customer accounts, focusing on revenue retention and expansion opportunities
• Own the end-to-end commercial relationship, including renewals, contract execution, and customer engagement strategy
• Collaborate with internal stakeholders to support customer outcomes and drive predictable revenue through effective account management

Required Qualifications

• Minimum of 2 years of experience in account management, customer success management, or sales; SaaS experience preferred
• Proven track record of meeting or exceeding quota in a revenue-focused role
• Experience managing renewals and identifying growth opportunities within an existing customer base
• Proficiency in CRM systems, preferably Salesforce
• Strong commercial acumen with the ability to navigate customer conversations effectively