Customer Account Manager

Job Summary

A company is looking for a Customer Account Manager.

Key Responsibilities

• Manage a portfolio of approximately 700 digital customer accounts, focusing on revenue retention and expansion opportunities
• Oversee the commercial relationship, including renewals, contract execution, and customer engagement strategies
• Collaborate with internal teams to support customer outcomes and drive predictable revenue growth

Required Qualifications

• Minimum of 2 years of experience in account management, customer success management, or sales, preferably in a SaaS environment
• Proven track record of meeting or exceeding revenue quotas
• Experience managing renewals and identifying growth opportunities within existing accounts
• Proficiency in CRM systems, particularly Salesforce
• Strong commercial acumen and ability to manage multiple priorities effectively