Customer Account Manager

Job Summary

To support a growing fintech practice, the full-time remote Customer Account Manager will own and expand a portfolio of existing customers, guiding them through digital transformation while collaborating with internal teams to drive customer success and revenue growth.

Key responsibilities

• Own and grow a portfolio of existing customers, identifying opportunities to expand adoption of Versapay's solutions
• Partner closely with Customer Success Managers to develop and execute strategic account plans that drive customer outcomes
• Engage finance, accounting, and IT executives to understand their priorities and position Versapay as a critical partner

Required qualifications

• 3-5 years of B2B SaaS sales experience, preferably in a tech startup selling into finance
• Experience managing and growing existing accounts with a focus on relationship building and client retention
• Strong communication, negotiation, and presentation skills with the ability to articulate value propositions
• Proficiency in CRM software (e.g., Salesforce) and Microsoft Office suite
• Ability to close mid-market deals independently and maintain excellent pipeline hygiene