Customer Account Manager

Job Summary

Supporting the retention and growth of existing customers, the full-time Customer Account Manager will drive sales and enhance customer satisfaction through regular telephone contact and problem resolution in a virtual environment.

Key responsibilities

• Retain business customers by managing accounts and driving solution-based sales through outbound calls
• Prepare sales documentation and proposals while achieving sales quota metrics
• Develop and maintain customer relationships through consistent communication and support

Required qualifications

• High School Diploma or GED
• 2-5 years of relevant work experience in sales
• Mobile sales experience preferred
• Ability to work flexible hours, including nights and weekends
• Proficiency in documenting customer interactions in a client management system