Customer Account Specialist

Job Summary

Managing an assigned portfolio of business accounts, the remote temporary Customer Account Specialist will ensure a positive customer experience, deliver guidance and service to clients, and coordinate with internal teams to support ongoing business goals.

Key Responsibilities

• Manage an assigned portfolio of business accounts, ensuring a positive customer experience and consistent account support
• Deliver guidance and responsive service to clients while promoting long-term engagement and account retention
• Coordinate with cross-functional partners to address customer needs, resolve issues, and support business objectives

Required Qualifications

• Bachelor's degree required
• Prior experience in customer success, account management, business development, sales, or another client-focused business environment
• Strong organizational skills with the ability to balance multiple priorities and manage deadlines
• Comfortable working independently and making informed decisions
• Demonstrated technical aptitude and professional communication skills