Customer Accounts Manager

Job Summary

A company is looking for a Manager Customer Accounts.

Key Responsibilities

• Oversee operational and production activities related to customer enrollment and financial data management
• Develop and implement standards, schedules, and performance management systems to meet regulatory expectations
• Manage hiring, coaching, and employee development for the assigned team while leading long-term planning initiatives

Required Qualifications

• Bachelor's degree in Business, Management, Human Resources, Healthcare, or related field, or five years of leadership experience in lieu of a degree
• Minimum of seven years of operational experience, preferably in member enrollment or customer accounts
• At least two years of operational leadership experience
• Health insurance industry experience is preferred
• Master's degree in a related field may substitute for some experience requirements