Customer Advocacy Director - EMEA

Job is Expired

Location: Remote

Compensation: Salary

Staff Reviewed: Wed, Mar 27, 2024

Job Category: Account Management

Weekly Hours: Full Time

Employment Status: Permanent

Career Level: Experienced, Senior Level

Job Summary

A company is looking for a Customer Advocacy Director - EMEA in London, England (Remote).

Key Responsibilities:

Oversee a portfolio of clients and partner with internal teams and SI's in the delivery of the platform and services
Guide customers through technical and business solutions to promote greater adoption and value of the platform
Develop and execute customer success strategies, track and manage renewals, and support expanding use of the platform within accounts

Required Qualifications:

7+ years of experience in customer success, consulting, project management, sales or similar client-facing roles in SaaS organizations
Specific experience in client relationship management, technical delivery, product management, and managing a portfolio of key customers
Must have technical knowledge and a desire to learn the platform

COMPLETE JOB DESCRIPTION

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Job is Expired

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