Customer Advocacy Manager

Job Summary

A company is looking for a Customer Advocacy Manager to enhance customer engagement and advocacy initiatives.

Key Responsibilities

• Increase customer visibility and engagement in the market
• Manage and enhance the existing customer advocacy program and create customer story assets
• Lead efforts to improve customer reviews and facilitate customer participation in marketing initiatives

Required Qualifications

• Proven track record (3+ years) of managing a customer voice program
• 7+ years of experience in software marketing
• Extensive experience in creating customer-focused content
• Strong project management skills across various teams
• Proficient in budget management and forecasting